Music CD E-Business Proposal

I have decided to open an internet site to buy and sell music CDs to other students. The quality of my internet site is my raw material for allowing this business to begin. First, I will add a gadget to the site that allow users to switch the language to his/her choice. My site will be accessible to people of all languages and enhance business. My inbound logistics will require users to create accounts on my website and add the CDs and music to their profiles. The accounts will allow users to communicate with one another and the music lists will enable users to decide who they want to buy from. Of course, I will need to have a raw material inventory control system where I deal with website maintenance and verification that all of the the CD and music links are valid to prevent viruses and scams. This stage in turn leads to the production stage, where all of the links are indeed safe and customers can be rest assured that the files they click on match the seller’s indication of its contents. Then, the customer service stage feature will have 24/7 accessible emails and phone numbers of the staff of the site, so that customers can address any issues or concerns. Marketing and sales will also be used as ads through social networking sites such as Facebook and Twitter, where a large number of potential customers will be informed to the business and prompted to join the website. The outbound logistics will be similar to other E-commerce businesses, such as Amazon and Ebay, where the buyer will exchange credit card and address details through a secure, encryption enabled process, and then the CDs will be shipped to his/her choice of location. The buyer will receive a confirmation email that their CD was shipped and will arrive in a certain number of business days. Notifications will be sent regarding the items until the buyer confirms he/she received them in good condition. The last stage of the finished product storage is confirmed through that method, and the customer must sign a release form that once the transaction is completed and after the 14-day return period, we bear no responsibility in that matter.